Shipping policy
Processing time — 1-3 business days before your order is dispatched.
Shipping times & couriers —Local/Regional: 1 to 3 business days.
National (Cross-Country): 4 to 10 business days.
Expedited/Priority: 1 to 3 business days.
International: 10 to 21 days. International customers are responsible for any customs duties or import fees charged upon delivery.
Couriers: We work with trusted carriers to ensure reliable delivery.
Shipping costs — Shipping fees are calculated at checkout based on your location and order size. Free Shipping over $75.
Order tracking — You will receive a tracking number once your order is in the hands of the courier. If you haven't received one after 3 business days, please contact us.
Delays — Weather, holidays, and high-volume periods can cause courier delays beyond our control. We appreciate your patience and will do our best to keep you informed.
Lost or damaged packages — If your order arrives damaged or is lost in transit, please contact us within 7 days with photos or proof of the issue and we'll make it right with a full refund or replacement.